Delivery
All our yoga mats and products are delivered by DPD and are despatched from our warehouse within 1 working day of your order.
We offer FREE delivery on all purchases and you will receive your order within 2-3 days of despatch.
You can also opt for next day delivery – the cost of this is £5.00.
Returns
Should you be unhappy with any part of your order, please contact us immediately via email: [email protected]. Please be assured that we are committed to doing our utmost to resolve the situation to your satisfaction.
If you would like to return your Yo-Yoga mat for refund or exchange, you are welcome to do so within 14 days of delivery, provided the relevant item(s) has not been handled or used and is returned in a saleable condition with all original packaging intact. Returns of items with damaged packaging will incur a handling charge to be designated by us on a per product basis. This does not affect your statutory rights.
Please contact us first so that we can organise the return of your package with our designated courier service. For non-faulty items, please note that we will not be able to cover the cost of wrapping, initial shipping, return shipping or replacement shipping.
Please always retain proof of receipt as the package is your responsibility until it reaches us. It is your responsibility to ensure the goods are insured for the full value during their journey back to us. We cannot accept liability for lost or damaged goods.
